![]() On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. On a Mac with macOS Catalina, open the Finder. "If you see the Apple logo or a red or blue screen during startup, try these steps: If you have a backup that you previously created, you will be able to restore the backup after the restore completes. This will remove all content on your device, while updating it to the latest version. iPhone will need to be placed in recovery mode and restored to regain access. We understand that you're unable to update iPhone and iPhone is stuck with Apple logo onscreen. The phone boots normally, and all the apps and data are there, just as they were before the loop started.Thanks for posting in Apple Support Communities. ![]() (There's an image here: )ĥ) At this point, pull the battery, reinsert it, and power it on normally (WITHOUT holding the volume button). (There's an image here: )Īfter about a minute, the icon switches to a red error symbol (triangle with exclamation point) over a cellphone. The phone vibrates, displays the white screen with HTC Evo 4g, then displays a black screen with a large green sync icon over a hard disk. I've done this after charging for maybe 20 minutes.ģ) Boot into the hboot menu (hold VOLUME DOWN then momentarily press POWER)Ĥ) Use the volume buttons to highlight RECOVERY and hit the power button. I managed to stumble onto this solution, and it's worked for me every time (3 times so far).ġ) First, stop the looping by pulling the battery, and then reinserting it, WITHOUT powering it back on.Ģ) Make sure the phone has enough charge to run without being plugged in and then UNPLUG the phone. ![]() ![]() I panicked the first time, because I didn't have everything backed up. ![]() I plug it in to charge and after a couple minutes power it on, and it goes into the same infinite boot loop. It typically occurs on my phone after the battery has run out completely. ![]()
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